Frequently asked questions
The questions that come up most often before getting started.
What happens right after I pay?
Everything is automatic and immediate. You are taken to Stripe's secure payment page, you pay the first month (€29), and you are returned to the site automatically. Straight away you receive an email with the link to choose your password, and your account is already open: the 13 modules, the PDFs and the job listings are available at once. If the email is slow to arrive, check your spam folder.
What is the G permit and does it apply to me?
The G permit is the authorisation that lets you live in France while working in Switzerland. Module 3 covers the conditions, the procedure and the employer's role in detail. If you are considering moving to Switzerland instead, the module covers that case too — a different permit applies.
Do I need Swiss work experience already?
No. The programme is built for people who have never worked in Switzerland as much as for those already working there who want to move up. It starts from the basics: how the market works, what employers expect and the local professional codes.
Does the programme guarantee me a job?
No, and nobody can seriously guarantee that. What it gives you is a proven method, the codes Swiss employers expect, and the tools to apply effectively. The outcome also depends on your profile, your consistency and the market.
How long does the programme take?
Around six hours of content, at your own pace. Your progress is saved, so you always pick up where you left off. Your access lasts as long as your subscription is active; you can cancel it at any time.
Can I cancel or get a refund?
You can cancel at any time from "My account": no further payment is taken and your access stays open until the end of the period you have already paid for. The current period is not refunded, however: since the whole programme is accessible from the moment you pay, you waive your right of withdrawal when you subscribe. This is stated clearly before payment and restated in the terms of sale.
Which roles does this cover?
Every hospitality role: head waiter, waiter or waitress, bartender, maître d'hôtel, sommelier, cook, commis, chef de partie, and the related front-of-house and kitchen positions.
Is this only about Geneva?
No. Geneva is the densest job market for cross-border workers, but the programme covers every canton: Vaud, Valais, Neuchâtel, Jura, Basel and the rest. The job listings can be filtered canton by canton.