Terms of sale

This English version is provided for convenience. The French version is the legally binding text and prevails in the event of any discrepancy.

Article 1 — Seller identification

This website and the "Académie Frontalière" online programme are published by [NOM COMMERCIAL EXACT], a sole trader registered under SIRET number [SIRET], with registered offices at [ADRESSE]. Contact: [EMAIL DE CONTACT].

Article 2 — Purpose

These terms govern the sale, by the seller to any adult natural person acting as a consumer (the "Customer"), of access to a pre-recorded online programme about finding hospitality work in Switzerland. The programme comprises thirteen video modules with downloadable workbooks and exercises.

Access is offered as a monthly subscription (Article 4). Besides the modules, the subscription gives access to the tools and content made available in the account area (job listings, CV and cover-letter tools, net salary simulator, practical guides), which may evolve (Article 13).

Article 3 — Nature of the service

The programme is digital content supplied on an intangible medium, available online on demand from a personal account area. It is neither vocational training within the meaning of Articles L. 6313-1 et seq. of the French Labour Code, nor a placement or recruitment service.

Information concerning Swiss law, cross-border worker status, taxation and insurance is provided for general educational purposes. It constitutes neither legal nor personalised tax advice. The Customer remains solely responsible for their own formalities.

Article 4 — Price, subscription and payment

The programme is offered as a monthly subscription at €29 including tax per month. No struck-through reference price is displayed.

VAT not applicable under Article 293 B of the French General Tax Code, unless otherwise stated on the invoice. Payment is made online by card through Stripe Payments Europe Ltd. The first payment is taken when the Customer subscribes, then automatically every month on the same date until the subscription is cancelled. No card data passes through or is stored on the seller's servers. Invoices are issued and made available through Stripe.

Article 5 — Access, term and cancellation

As soon as Stripe confirms payment, an account is created automatically and a link to choose a password is emailed to the address given at checkout. All modules are available immediately.

The subscription is concluded for one month and renews automatically from month to month. The Customer may cancel at any time, free of charge and without notice, from the “My account” section of their account area (button “Manage or cancel my subscription”). Cancellation takes effect at the end of the current, already paid monthly period: access stays open until that date, then closes, and no further payment is taken.

If a renewal payment is declined, access is suspended. The payment provider may retry the payment over a retry period: access is restored as soon as the payment succeeds. If the payment ultimately fails, the subscription ends.

Access is provided subject to the service remaining online. Should the service be discontinued, the seller undertakes to give Customers at least three months' notice and to allow them to download the course materials.

Article 6 — No right of withdrawal, and refunds

Each monthly period that has begun is due and is not refunded: no refund, whether full or partial, is granted for the current period, regardless of how far the Customer has progressed. The Customer may, however, end the subscription at any time for the following periods.

Under Article L. 221-28, 13° of the French Consumer Code, the right of withdrawal cannot be exercised for contracts supplying digital content not provided on a tangible medium where performance has begun with the consumer's prior express agreement and express waiver of that right. By subscribing, the Customer expressly requests immediate performance and expressly waives the fourteen-day right of withdrawal.

Article 7 — Customer obligations

Access is strictly personal. Sharing an account, redistributing, reselling or otherwise making all or part of the content available to a third party is prohibited. In the event of a established breach, the seller may suspend or revoke access without refund, after notifying the Customer.

Article 8 — Intellectual property

All course content remains the exclusive property of the seller. Purchase grants a personal, non-exclusive, non-transferable right of use.

Article 9 — Availability and liability

The seller has a best-efforts obligation regarding availability and is not liable for interruptions caused by maintenance, force majeure or the failure of technical providers. The seller guarantees no hiring outcome. Job listings shown on the site come from external sources and are published for information only.

Article 10 — Personal data

See the privacy policy, linked in the site footer.

Article 11 — Complaints and mediation

Complaints may be sent to [EMAIL DE CONTACT]. Under Article L. 612-1 of the French Consumer Code, the Customer may use a consumer mediator free of charge: [MEDIATOR NAME AND CONTACT DETAILS TO BE APPOINTED].

Article 12 — Governing law

These terms are governed by French law.

Article 13 — Changes to the service and the price

The seller may develop the content and tools of the programme, without substantially reducing their value during the current period. The seller may change the subscription price: any increase is notified to the Customer by email at least thirty days before it applies and only applies from the next renewal. A Customer who does not accept it may cancel the subscription before that date, free of charge.